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Contractor

Colorado Contractor Hub Terms of Participation

Last updated: January 2026

This Agreement ("Agreement") governs your relationship with the Building Decarbonization Coalition, with respect to your participation in Denver Regional Council of Government’s (“DRCOG”) Contractor Hub (“Contractor Hub”). In this Agreement, we will refer to you and all of your d/b/a's, affiliates, agents, employees, representatives and subcontractors as "you," “your” or "Contractor" and to Building Decarbonization Coalition and its employees and agents as "we" or "us" or "BDC." Other Contractors who have joined the Contractor Hub are referred to in this Agreement as "Contractors" or “pros” or "Contractor Hub Pros."" Unless otherwise stated, all terms and conditions set forth in this Agreement that apply generally to Contractors also apply to and bind you. References herein to the “Contractor Hub Website" or “Website” include any and all websites now, or hereafter, owned or operated by BDC. It is important to read our entire Agreement carefully as some of the provisions affect your legal rights.

  1. What We Agree.
    1. BDC establishes criteria that must be met to participate in the Contractor Hub, including licenses, training, participation agreements, and quality service standards that must be upheld to remain in good standing. Criteria for approved contractors will be approved by DRCOG and may be changed at the direction of DRCOG at any time.
    2. With Respect to Lead Generation.
      1. BDC aims to receive requests from homeowners, property managers, individuals and others ("potential customers") who indicate interest in certain services relating to home electrification upgrade, repair, and other types of projects ("service requests"). These service requests may be submitted directly or indirectly to BDC via the Contractor Hub Website, telephone calls, third party affiliate websites or other means. BDC may send you a communication that contains information relating to a service request, including the potential customer's contact information (a "Lead"). We may also send your contact information to the customer. The information we provide about you will be based on the information you submit and online ratings, reviews, and other information obtained by BDC. BDC may amend this information from time to time. Leads may also be sent to other Contractors based on the category of the service request.
      2. BDC cannot and does not review each service request individually. Therefore, BDC and DRCOG disclaim and make no guarantees, representations or warranties regarding the source, accuracy, validity, or quality of Leads, a customer's level of interest, their desire to have work completed, their ability to pay you, the accuracy of the information provided to BDC, that any customers will hire you to perform services, or that you will successfully contact each customer. Nor do we guarantee to provide you any specific number of Leads. This is not an exclusive arrangement. Other Contractors will enter into agreements similar to this Agreement. Although we limit the number of Contractors that are matched to a customer, a Lead may be sent to you and multiple other Contractors, each of whom may also contact that same Lead for the same job. We are not involved in, nor do we have any responsibility for your contracts with customers or any payments to you or any disputes they may have with you or you may have with them.
      3. We provide customers with the ability to rate their experience working with you, and we may obtain other online ratings and reviews about you. In BDC’s sole discretion, such ratings and reviews may or may not be displayed in a directory containing information about participating Contractors.
      4. If your rating drops to three (3) stars or below, BDC reserves the right to, and may, stop providing you Leads from the Contractor Hub, and your directory listing may become inactive, until you raise your rating above three (3) stars. You will have the ability to improve your rating by acquiring additional positive online reviews to lift the rating. Once your rating is greater than three stars, you will regain your eligibility to receive Leads.
      5. Your listing may be displayed in response to requests from customers for contractors in the project categories that you have indicated to us that you perform, in geographic locations where you have told us you perform services. Your listing may be displayed among contractors who are members of BDC affiliate companies, some of whom may have been subject to different screening criteria than the screening you are required to undergo. BDC does not make any representations or warranties regarding how often your listing or profile page will appear or be viewed, or where or on what page your listing will appear. You agree that the telephone number You provide for your listing shall be your actual telephone number.
    3. Promotion by BDC. From time to time, BDC may promote pros who meet certain standards determined by BDC. This promotion might come in the form of a badge or other designation.
  2. What You Agree.
    You agree to all terms and conditions of this Agreement and represent, on behalf of you, your company (including any predecessor and successor entities of your company), employees, subcontractors, and any individuals performing work on your behalf, at the time you become an Contractor Hub Pro, and thereafter while this Agreement remains in effect, as follows:
    1. Membership in the Contractor Hub Pro Network is available only to individuals who are at least 18 years old and can form legally binding contracts under applicable law. By applying to join the Contractor Hub, you represent and warrant that you are eligible.
    2. You are qualified and capable of performing the services, trade, or tasks you selected when enrolling, and any subsequent amendments you make to your account related to services provided.
    3. You are, and at all times will be, properly and fully licensed and insured (at levels in accordance with applicable industry standards) under all applicable laws and trade regulations (and upon request will produce documentation to verify this), and further, that you have not been turned down for insurance coverage related to your provision of services. You will notify us promptly of any such changes to your licensing or insured status. If you or your company are operating under a license with special restrictions you agree and represent that you will at all times operate within the guidelines as specified by such restrictions.
    4. You will comply with the Contractor Hub Pro Network participation requirements as specified from time to time. If these requirements are amended, you will be advised and must comply with any changes immediately upon notification as a condition of your continued participation in the Contractor Hub.
    5. You hereby represent that you, any predecessor entities of your company, and any majority owners (shareholders, partners or members) of your company, are free from any felony criminal convictions. If at any time during your participation in the Contractor Hub Pro Network, you or any majority owners of your company are convicted of a felony, you will promptly notify BDC. You further represent that you have not been sanctioned or penalized by any governmental authorities in connection with your provision of services to any of your customers, and that you have not been denied membership to (or had your membership revoked from) any professional industry associations. You authorize BDC to verify that all of the above representations are truthful and accurate at any time while this Agreement remains in effect.
    6. You will cooperate with us if we attempt to facilitate the resolution of any customer complaints between you and your customers; however we are not liable to you or any customer if such matters cannot be resolved. You agree that we shall have the right to disclose any information we have regarding you and your company to any authorities requesting information from us regarding any work or services you have performed.
    7. A customer cannot enter a contract with you via the Contractor Hub Website. In the event a customer selects you on our Website in response to a quote you provide (or schedules an appointment), such selection (or appointment) is merely an indication of the customer’s interest in contacting or being contacted by you. You agree that you will not charge any amount to any consumer who has not separately contracted with you for a job.
    8. If you provide written comments or testimonials about our service or activities, you agree that we shall have sole ownership of any and all intellectual property rights in such comments or testimonials, and that we may post and publish your comments or portions thereof at our sole discretion on our Website or in marketing materials including your name and company or agency, and that you shall not be entitled to any payments associated with our use of the foregoing. You hereby authorize us to use your name, company name, and franchise name, as applicable, and any of the trademarks, service marks, trade names and logos, content including photographs, in the form or format that you supply to us or that you upload to our Website, for use and posting on our Website and for use in marketing materials to be presented to customers or prospective Contractors in online postings, via emails or otherwise to help promote you, your services, or the Contractor Hub and that you shall not be entitled to any payments associated with our use of the foregoing. BDC reserves the right, in its sole discretion, to review, reject and remove any content that you upload to the Contractor Hub Website or your company profile. You further represent that you have all necessary rights to display any of the logos, service marks, trademarks, and any other content that you upload to our Website, and you represent that your uploading for display of any such content, and the use by BDC of such content as contemplated by this Agreement, shall not violate any third party’s intellectual property rights. If there are any limitations or restrictions pertaining to the use or presentation of such logos, trade or service marks, it shall be your responsibility to provide us in writing with any such restrictions or limitations of use. If expressly authorized by us in writing in advance, you may be authorized during the term of this Agreement to use certain marks of BDC as necessary to promote your business. You are expressly prohibited from registering any trademarks or domain names that incorporate any part of the names of BDC and the Contractor Hub.
    9. By posting or providing any content on the Contractor Hub website, including but not limited to photographs (“Content”), you represent and warrant to BDC that you own or have all necessary rights to use the Content, and grant to BDC the rights granted below. The foregoing representation includes, but is not limited to a representation and warranty that you own or have the necessary rights (including any necessary releases) to grant all rights granted below in relation to any persons, places or intellectual property pictured in any photographic Content that you provide. In addition, if you post or otherwise provide any Content that is protected by copyright, you represent that you have obtained any necessary permissions or releases from the applicable copyright owner. You hereby grant BDC and its users a perpetual, irrevocable, non-exclusive, royalty-free, transferable, assignable, sub-licensable, worldwide license to use, store, display, reproduce, modify, edit, abridge, crop, create derivative works, perform, distribute, and place advertising near and adjacent to your Content on the Contractor Hub Website, and on any other websites owned or operated by BDC. Nothing in this Agreement shall restrict other legal rights BDC may have to the Content, for example under other licenses. BDC reserves the right to remove or modify Content for any reason, including Content that BDC believes violates this Agreement or our policies. You further authorize us and our affiliates, licensees, sublicensees, and users, without compensation to you or others, to reproduce, print, publish and disseminate in any format or media (whether now know or hereafter created) the Content, including, if submitted, your name, voice and likeness throughout the world, and such permission shall be perpetual and cannot be revoked for any reason. In the event your Contractor Hub account is terminated, or if you remove any Content from your Contractor Hub account, BDC and its users may retain your Content and may continue to use any of your Content (pursuant to the license granted above). You acknowledge and agree that any Content you post or provide may be viewed by the general public and will not be treated as private, proprietary or confidential. Further, to the extent permitted under applicable law, you waive and release and covenant not to assert any moral rights that you may have in any Content posted or provided by you.
    10. You acknowledge and agree that all of the content and information posted on the Contractor Hub Website, including but not limited to Contractor profiles, screening information, and ratings & reviews (excluding any logos or trademarked materials, or other intellectual property of Contractors provided by Contractor), is the sole and exclusive property of BDC. You acknowledge and agree that you have no right to reproduce, post, publish, display or otherwise use any content posted on the Contractor Hub Website, other than content provided directly by you. You represent and warrant that all of the information you provide to BDC, including any and all information you include on your profile page, is true and accurate. You acknowledge that a violation of any of the foregoing could result in significant damages, and you agree that you are liable to BDC for any such damages, and will indemnify BDC in the event of any third party claims against BDC based on or arising from your violation of the foregoing. You acknowledge and agree that BDC has the right, in its sole discretion, to contact customers about services you provide to gain their feedback and rating of you, and to display such Customer Ratings and Reviews on our Website. BDC is not responsible or liable to you for any comments, ratings or communications of any kind from customers that we choose to post on our Website.
    11. You will not engage in any illegal acts or acts of wrongdoing, dishonesty or unethical business practices with BDC, any customer or other third party, including, but not limited to, disclosing any user personal information to any third party. You will at all times be in full compliance with all applicable Federal, State, County, local and other laws and regulations that apply to your activities. YOU ACKNOWLEDGE AND AGREE THAT TO KNOWINGLY SHARE, DISTRIBUTE, TRANSFER, OR SELL AN CUSTOMER SERVICE REQUEST, OR LEAD (OR THE INFORMATION CONTAINED THEREIN) OTHER THAN AS EXPRESSLY SET FORTH IN THIS AGREEMENT CONSTITUTES A BREACH OF CONTRACT AND FRAUDULENT MATTER THAT COULD RESULT IN INVASION OF PRIVACY RIGHTS AND OTHER VIOLATIONS OF LAW. RESPONDING TO SUCH A VIOLATION WOULD ALSO RESULT IN THE LOSS OF TIME AND EFFORT ON THE PART OF BDC. THERE ALSO MAY BE REGULATORY FINES AND PENALTIES IMPOSED FOR CONTACTING CONSUMERS AND BUSINESSES IN A MANNER NOT IN ACCORDANCE WITH THE APPLICABLE LAWS AND REGULATIONS INCLUDING BUT NOT LIMITED TO FEDERAL AND STATE DO-NOT-CALL REGULATIONS AND FEDERAL AND STATE ANTI-SPAM REGULATIONS. ACCORDINGLY, IF YOU KNOWINGLY SHARE, DISTRIBUTE, TRANSFER, OR SELL A SERVICE REQUEST, OR LEAD (OR THE INFORMATION CONTAINED THEREIN) OTHER THAN AS EXPRESSLY SET FORTH IN THIS AGREEMENT, YOU AGREE TO FULLY INDEMNIFY AND BE LIABLE TO BDC AND DRCOG, AS SET FORTH IN THIS AGREEMENT, FOR ALL THE DAMAGES, WHETHER DIRECT OR INDIRECT, PUNITIVE AND CONSEQUENTIAL, AND ANY REGULATORY OR JUDICIAL FINES OR PENALTIES OR ATTORNEYS’ FEES THAT MAY ARISE FROM SUCH ACTIVITIES.
    12. You agree to allow only employees of your company or independent contractors performing services directly on behalf of your business to contact or provide any service to customers you learn of via a Lead. To the extent you use any such subcontractors, you shall be responsible and liable for all acts and omissions of such subcontractors and for ensuring that such subcontractors comply with all the provisions of this Agreement. You agree not to sell, trade, gift, assign, or otherwise transfer any Service Requests, or Leads provided by BDC to any other party, including any other Contractor Hub Pros.
    13. By enrolling in the Contractor Hub pro network, and/or by inquiring about participation in the Contractor Hub pro network or other BDC products or services, you are requesting, and you expressly consent to being contacted by us and by our agents and representatives via phone, fax, email, mail or other reasonable means, at any of your contact numbers or addresses, even if you are listed on any federal, state, provincial or other applicable “Do Not Call” list, and even if you have previously opted-out from receiving marketing emails from BDC, in order that we may provide the services set forth on our Website, to service your account, to reasonably address matters pertaining to your account or for other purposes reasonably related to our business, including marketing related emails. You agree and acknowledge that BDC and its affiliates may use automated phone technology (including autodialed and prerecorded messages) to provide you with operational communications concerning your account or use of the Services, updates concerning new and existing features on the Contractor Hub website, and news concerning BDC and industry developments. If a contact number you have provided to us is no longer your number, you agree to notify us promptly that you can no longer be reached at that number. You represent that you have received, and are authorized to convey to us, the consent of any authorized individuals on your account to be contacted by us as described in this Section. You agree that all consents provided in this Section will survive cancellation of this Agreement. You consent to be automatically opted in to text messages from BDC, and agree that BDC may send you text messages with instructions on setting up your account and other relevant communications. Message and data rates may apply, and message frequency may vary. You may opt-out of receiving all text (SMS) messages from BDC by replying with the word “STOP” to a text message from us; however you acknowledge that opting out of receiving text messages may impact your use of the Services.
    14. You agree not to copy/collect BDC content via robots, spiders, scripts, scrapers, crawlers, or any automated or manual equivalent (e.g., by hand).
    15. You acknowledge and agree that seeking reimbursement for training costs via the Contractor Hub requires you to: (1) be in good standing with the Contractor Hub; (2) have available reimbursement funding available (i.e., you have not exceeded the maximum allowable amount); (3) not be included on the System for Award Management (SAM) Exclusion Records list; and, (4) submit a valid application, including proof of payment, course completion certificate, and tax information. You also agree to provide your IRS W-9 Form and banking information to Bill (bill.com) and receive reimbursement payments from the Contractor Hub via Bill (bill.com). You acknowledge that reimbursements only cover the costs of trainings included in the Contractor Hub and that only those trainings you complete after the date of your enrollment in the Contractor Hub are eligible. Additionally, you acknowledge that the training reimbursement program is subject to available funding.
  3. Indemnification; Limitation of Liability; Disclaimer of Warranties.
    1. Indemnification. To the fullest extent permitted by applicable law, You shall fully protect, indemnify and defend BDC, DRCOG and all of their respective agents, officers, directors, suppliers, partners, employees and each of their successors and assigns (“Indemnified Parties”) and hold each of them harmless from and against any and all claims, demands, liens, damages, causes of action, liabilities of any and every nature whatsoever, including but not limited to personal injury, intellectual property infringement, fraud, deceptive advertising, violation of any state, provincial or federal laws or regulations, property damage, attorneys’ fees and court costs, arising in any manner, directly or indirectly, out of or in connection with or in the course of or incidental to (i) any of your work for or dealings with any customers, (ii) your advertising, or (iii) your services, representations, or obligations (including but not limited to your obligation to maintain the confidentiality of customer personal information) set forth in this Agreement, including any extra work you perform for a customer for which BDC has not matched you, REGARDLESS OF CAUSE OR OF ANY FAULT OR NEGLIGENCE OF BDC OR THE INDEMNIFIED PARTIES AND WITHOUT REGARD TO CAUSE OR TO ANY CONCURRENT OR CONTRIBUTING FAULT, STRICT LIABILITY OR NEGLIGENCE, WHETHER SOLE, JOINT OR CONCURRENT, ACTIVE OR PASSIVE BY BDC OR THE INDEMNIFIED PARTIES.
    2. Limitation of Liability. IN NO EVENT WILL BDC OR DRCOG BE LIABLE TO YOU FOR LOSS OF PROFITS, LOSS OF BUSINESS OPPORTUNITY, INDIRECT, PUNITIVE OR CONSEQUENTIAL DAMAGES OR SPECIAL LOSSES, WHETHER BASED UPON A CLAIM FOR BREACH OF WARRANTY, CONTRACT, TORT OR ANY OTHER LEGAL OR EQUITABLE CLAIM RELATING TO THIS AGREEMENT, THE RELEVANT GOODS OR SERVICES OR PERFORMANCE HEREUNDER.
    3. Disclaimer of Warranties. YOU ACKNOWLEDGE AND AGREE THAT THE CONTRACTOR HUB WEBSITE IS PROVIDED TO YOU ON AN “AS IS” BASIS, AND BDC DISCLAIMS ANY AND ALL WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, TITLE, NONINFRINGEMENT, SECURITY, AND ACCURACY, TO THE MAXIMUM EXTENT PERMITTED BY LAW.
  4. AGREEMENT TO ARBITRATE ALL DISPUTES AND GOVERNING LAW.
    1. Arbitration. Any dispute between BDC and you shall be resolved through binding arbitration administered by Judicial Arbitration and Mediation Services (JAMS) or any other arbitration service mutually agreeable to the parties. Arbitration fees will be divided equally between the parties. If either party refuses or fails to name an arbitrator, furnish required payments or information demanded, or participate in the arbitration on or before applicable deadlines, then the arbitration may proceed before an arbitrator named by the participating party, and the arbitrator is hereby authorized to decide the dispute ex parte (without the other Party’s participation), based on the information presented to the arbitrator. This duty to arbitrate shall survive termination of this Agreement or the parties’ performance of it. The arbitration shall be final, and judgment may be entered in any court having jurisdiction. In no event may arbitration be demanded on any claim after the applicable statute of limitation for commencing litigation has expired. The parties understand that by signing this Agreement they are giving up their right to have the dispute litigated in a court or jury trial. These arbitration rights shall be specifically enforceable under the Federal Arbitration Act at 9 U.S.C. § 1.
    2. WAIVER OF RIGHT TO BE A PLAINTIFF OR CLASS MEMBER IN A CLASS ACTION. To fullest extent permitted by applicable law, you agree to bring any dispute in arbitration on an individual basis only, and not as a class or collective action. There will be no right or authority for any dispute to be brought, heard or arbitrated as a class or collective action (“Class Action Waiver”). Regardless of anything else in this Agreement, the interpretation, applicability, enforceability or formation of the Class Action Waiver may only be determined by a court and not an arbitrator.
    3. This Agreement and the parties’ performance of it shall be governed by Colorado. The state and federal courts sitting in Denver, Colorado shall have exclusive jurisdiction to resolve any and all disputes arising out of or relating to this Agreement that are not subject to arbitration as provided above.
  5. Other Terms.
    1. This Agreement may be changed from time to time. By continuing to use the Contractor Hub and any other BDC services, you agree to be bound by any such non-material changes. Material changes to this Agreement will be posted on the Contractor Hub Website and periodically communicated to you by email, text, or other reasonable means. By continuing to use any BDC services after updates are posted on the Contractor Hub Website, you are agreeing to all such changes.
    2. You may terminate this Agreement upon our receipt of your notice during normal business hours (such termination to be effective upon the close of business on the day properly delivered and received).
    3. BDC, in its sole discretion, reserves the right to suspend your rights under this Agreement or terminate this Agreement and your participation in the Contractor Hub pro network immediately at any time for any reason or no reason at all.
    4. If this Agreement is terminated or expires, your agreements and obligations under this Agreement shall continue; and any Leads provided to you during the term of this Agreement and relationships you enter into or create from those Leads will continue to be governed by this Agreement including but not limited to with respect to any disputes that may arise or claims that may be made against us and any indemnification of us by you for such claims. Further, in the event this Agreement is terminated or expires, (i) all licenses granted to you under this Agreement shall immediately terminate, and you shall have no further right to access, use or display any BDC content, including any recognition or badging of you by BDC. Upon any termination of this Agreement, you will no longer have access to your Contractor Hub account and will no longer receive Leads from the Contractor Hub Website.
    5. You understand and agree that you are an independent contractor participating in the Contractor Hub pro network, and are not a BDC employee, joint venturer, partner, or agent. You acknowledge that you set or confirm your own prices, provide your own equipment, and determine your own work schedule. BDC does not control, and has no right to control, the services you provide (including how you provide such services) if you are engaged by a consumer, except as specifically noted herein.
    6. You agree that you shall not use, directly or indirectly, any of BDC’s trademarks, trade names, images, service marks, logos or other intellectual property for any purpose without the express written consent of BDC. No license or other rights in or to any BDC intellectual property or logo are granted to you under or implied by this Agreement except as expressly provided in this Agreement.
    7. You may not assign or otherwise transfer this Agreement or any of your rights and/or obligations relating to this Agreement or without the prior written consent of BDC.
    8. If any provision of this Agreement is held by any court or other authority of competent jurisdiction to be invalid, illegal or in conflict with any applicable state or federal law or regulation, such law or regulation shall control, to the extent of such conflict, without affecting the remainder of this Agreement.
    9. BDC has the right to use all information related to You in accordance with its Privacy Policy, which can be found at https://www.coloradocontractorhub.org/privacy-policy
    10. This Agreement constitutes the entire integrated agreement and supersedes all prior agreements and discussions. No documents or information are incorporated into this Agreement except as expressly indicated herein. Neither party is bound by any representation, warranty, promise, statement, or information, unless it is contained in this Agreement or expressly incorporated into it by reference. If any part of this Agreement is held to be unenforceable for any reason, then that part will be stricken, and the remainder of this Agreement will remain in full force and effect. This Agreement will bind and inure to the benefit of the parties’ respective heirs, executors, administrators, successors, and permitted assigns. This Agreement may be executed in one or more counterparts, and faxed or e-mail and other forms of electronic signatures are equally binding and effective as originals.